Privacy and Security

Larson’s Pharmacy T/A Online Pharmacy NZ (‘We’) is committed to protecting and respecting your privacy.

This policy sets out the basis on how we process the personal data collected from you or that you provide to us. Please read the following carefully.

Information We May Collect from You

We may collect and process the following:

  • Information provided by filling in forms on our website,, (our site and related domains). This includes information provided at the time of registering to use specific services on our site, subscribing to our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
  • We may keep a record of any correspondence from you, including but not limited to, testimonials and comments made about our site.
  • Details of transactions carried out through our site by you and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • Details relating to your medical condition or any person whom you represent including but not limited to sensitive data relating to doctors prescription, ethnicity, age, sex, health condition, past health medical problems, hospital visits, past and current medication and other such information required to assess your needs and recommend and/or supply the correct Products.

IP Addresses and Cookies

  • We may collect information about your computer, including, where available your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
  • For the same reason, we may obtain information about your general internet usage by using a cookie file, which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
  • You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Storage of Your Personal Data

  • All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  • Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of the Information

We may use information held about you in the following ways:

  • To comply with professional guidelines, ethics and standards relating to the dispensing of pharmaceutical Products.
  • To advise and guide you and to generally ensure that you are given the right product for your health condition.
  • To ensure you are able to use the Products provided, including but not limited to having suitable equipment, facilities and materials.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To allow us to contact you by post or telephone.
  • If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those, which were the subject of a previous sale to you.

Disclosure of Your Information

  • We will disclose your information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Terms of Sale and other agreements; or to protect the rights, property, or safety of Larson’s Pharmacy T/A Online Pharmacy NZ, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Changes to Our Privacy Policy

  • Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


  • Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to customer service.